Widerrufsrecht

Because your order is custom made, we can not accept returns. All responsibility in image quality lies with you when you provide us with an Image File. Always check if it follows our instructions.

Damages and issues
Please inspect your order upon reception and contact us immediately at info@backdrop4bands.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your defective or damaged return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@backdrop4bands.com.